What information we collect and how

The information we collect via the Website may include.

  1. Any personal details you knowingly provide us with, through forms and our email, such as name, address, telephone number etc.
  2. Your preferences and use of email updates, recorded by emails we may send you (if you select to receive any email updates).
  3. Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.

What we do with your information

Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:

In certain cases we may use your email address to keep you up to date with any new developments. In such a case you will be offered the option to opt in/out upon receiving any email. We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our emails for us. Third parties will not be allowed to use your personal information for their own purposes.

Legal basis for processing personal data:

Contractual Performance – we may use and process your information where it is necessary to do so in order to provide goods and services to you.

Legitimate interest – We may use your personal information where it is our legitimate interest as a business to do so.  This may include but is not limited to: managing any account you hold with us, verifying your identity, customer and after sales service, responding to correspondence and market analysis.

Legal Obligation – Borders Physio may be obliged to disclose your personal information to meet any legal or regulatory requirements or obligations in accordance with applicable law.

Consent – For marketing purposes where consent has been given.

Third party suppliers

Borders Physio will not sell your information to third parties however we may, from time to time, disclose personal information to companies who handle services on our behalf, for example Personal Trainers we work with. In all cases we will only disclose the personal information that is necessary for them to provide the service that they are undertaking on our behalf and take steps to ensure they handle your data in line with data protection legislation.

Other Websites

This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.